Honest Comparison

Drift is shutting down.
Pick your next front door carefully.

Salesloft and Clari announced the Drift sunset in March 2026, months after a security breach took it offline. If you're migrating, this page lays out your real options, including ours, and the one question we'd push you to ask every vendor on the list.

What happened

A short, cautionary history.

Drift defined the website-chat category. Then it was acquired, R&D slowed, minimum pricing climbed past $30,000 a year, and smaller customers were deprioritized. In September 2025, an OAuth breach compromised hundreds of customer organizations and took the product offline. In March 2026, Salesloft and Clari announced the sunset and named 1mind as the designated successor.

Thousands of companies now have to move their website's front door. If that's you, the practical question is what to move to. The strategic question is what the Drift story teaches: when your customer conversations live on a vendor's platform, the vendor's fate is your fate.

Your options

The field, fairly stated.

OptionStrongest caseWhat to check first
Qualified (Piper) The deepest Salesforce routing and playbook machinery in the category, an AI SDR with hundreds of deployments, and strong reported results. Fit and pricing at mid-market scale, and where the intelligence Piper gathers actually lives.
1mind Drift's named successor, with AI "Superhumans" that run inbound conversations and demos. You're moving from one vendor-owned conversation layer to another. Ask about data portability before you sign.
Intercom (Fin) Mature platform, excellent support automation, strong AI answers on your docs. It's support-first. Sales qualification and meeting booking are secondary motions.
Warmly Visitor de-anonymization and intent signals paired with chat. Good for teams whose play is knowing who's on the site. Identification is the core; the conversation layer is lighter.
Cleo, by Scoot A front-door AI agent, not a chat widget: she qualifies in a real conversation with voice, video, and visual presentation, books the meeting on the right rep's calendar, briefs the rep, and everything she learns lands in an intelligence layer you own. We're newer than everyone above, and our routing/playbook tooling is younger than Qualified's. What we'd show you instead: the conversation itself, and where the data goes.
The question to ask every vendor

Who owns the intelligence your website conversations produce?

THEIR GRAPH
Every conversation makes the vendor smarter.
YOUR BRAIN Yours.
Every conversation makes your asset smarter.

Every tool on this page will talk to your visitors and learn from them: what they ask, what they object to, what makes them book. On most platforms, that intelligence accumulates on the vendor's side. The vendor gets smarter every time you sell something. You do not.

Drift's customers are living the endgame of that arrangement right now. Scoot built the opposite: Cleo's conversations land in the Brain, an intelligence layer that belongs to you, is exportable at any time, and powers every other agent you run, from the real-time meeting coach to the follow-up drafts. If we ever stop being useful, you keep the asset.

The Scoot answer

A chatbot answers questions.
Cleo answers the door.

  • Runs a real qualifying conversation: text, voice, and video, in the browser, no install
  • Presents slides and product visuals while she talks, turning a visit into a guided demo
  • Books the meeting on the right rep's calendar and briefs the rep before they join
  • Doubles as a scheduling agent for your reps, rolling out now
  • Everything she learns lands in the Brain: yours, exportable, powering every other agent
Meet Cleo, live on our site
Cleo, Scoot's AI sales agent
Cleo
AI Sales Agent · Scoot

She's answering scoot.app's door right now. Go ask her something hard, including how she compares to the tools above. She'll give you a straight answer.

The fine print, voluntarily

Where we're not the answer.

Choose someone else if:

You need enterprise-grade routing rules across a 50-person SDR team today: Qualified has years of head start on that machinery. You mainly want to de-anonymize traffic rather than converse with it: that's Warmly's home turf. You're support-first and sales-second: Fin is excellent.

Choose Cleo if:

You want the conversation itself to be the product: qualification that feels like your best salesperson answering the phone, meetings that start with a briefed rep, and a front door whose intelligence compounds on an asset you own. That's the bet we've made, and we run it on our own website every day.

This page is part of the full map: everything Scoot replaces, and what we don't →