Scoot is incredibly excited to pull back the curtain on its next big leap forward: Deep Journey. Scoot has always championed the power of truly understanding your customer, but with Deep Journey, the company isn’t just offering insights – it’s delivering a conversational intelligence engine that will fundamentally change how businesses engage with and learn from every prospect and customer interaction.
Think of Deep Journey as the ultimate source of deep insights for your entire go-to-market strategy. It’s like having the world’s most insightful analyst and a tireless researcher, all rolled into one, and ready to answer your questions. Product, pricing, competitors, messaging, tactics – if it matters to your business, Deep Journey brings a crystal-clear window into it.
Why Scoot is Uniquely Positioned to Deliver Deep Journey
You might be thinking, “AI insights, sure, I’ve heard that before.” But here’s where Scoot is fundamentally different, and why Deep Journey is groundbreaking.
It all starts with Scoot Engage, the patented meeting and webinar platform. Unlike legacy, one-to-many platforms that leave businesses with fragmented data, Scoot Engage’s many-to-many conversational design is purpose-built to capture an order of magnitude more customer insights – we’re talking 100x more conversational and behavioral data! This isn’t just about recording calls; it’s about capturing the rich, dynamic interactions that happen when everyone is truly engaged.
And this isn’t just “data” sitting in a silo. Scoot has built Scoot Engage with the world’s most advanced metadata layer, powered by Smart Badges, which automatically structures all of this rich conversational and behavioral data. Why does this matter? Because structured data is the non-negotiable foundation for truly powerful AI. Too often, valuable insights are trapped in disparate systems with different field names and conventions. With Scoot Engage, every piece of conversational intelligence is structured and ready for action, natively.
Your Customer Journey, Now Fully Conversational
Deep Journey leverages this unparalleled foundation to transform how you access and act on insights. It collects this intelligence from the very first webinar a prospect attends, through the sales process, implementation, services delivery, renewal, and even expansion. Every single live touchpoint becomes a source of invaluable learning.
But here’s the truly revolutionary part: Deep Journey features Natural Language Queries.
Imagine this: You want to understand why deals are stalling. Instead of sifting through countless reports or listening to hours of calls, you simply ask Deep Journey.
You could query:
- “What were some of the most common prospect objections during our sales meetings last quarter? Tell me some of the strategies our top salespeople used to get past them.”
- “Show me all conversations where our new product feature was mentioned, and what was the customer sentiment around it?”
- “Which of our competitors were brought up most frequently in customer success calls, and what were the key concerns expressed?”
Deep Journey’s AI-powered engine will scour your entire meeting history, leveraging that vast ocean of structured conversational and behavioral data collected by Scoot Engage, and deliver precise, actionable answers.
The Competitive Edge You Can’t Afford to Miss
The AI era isn’t coming; it’s here. And to be competitive, you need actionable, unified customer data. Scoot Engage, powered by Deep Journey, isn’t just a next-generation meeting and webinar platform; it’s the easy button for gathering the conversational data that will differentiate you from the pack.
The sooner you adopt Scoot Engage and embrace Deep Journey, the more data you will have – forever. Each month you wait is one month less of priceless intelligence to distance yourself from the competition.
Getting started is far simpler than implementing complex enterprise software. It’s as straightforward as hosting a few webinars or customer gatherings on Scoot Engage. Scoot offers turnkey services and partners ready to ensure a seamless launch, and the company can help you strategize how to empower your entire organization – Product, Product Marketing, Sales, Services, Customer Success, and the C-Suite – with this treasure-trove of insights.
Every time a prospect or customer chooses to spend time live with you, in a webinar, meeting, or event, host them in Scoot Engage. Turn that moment into a better experience for them, increase your conversion and revenue, and lay down the foundation of a competitive advantage that will last.
For more information and to join the waitlist, Contact Sales.
